Legal

Privacy Policy

Last updated: January 2026

Melacetane Pty Ltd (ABN 50 685 079 841) ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including your name, company name, email address, phone number, and details of your fuel, energy, or solar requirements when you submit an enquiry via our contact form or communicate with us directly. We may also collect non-personal browsing data (such as IP address, browser type, and pages visited) through standard web server logs.

2. How We Use Your Information

We use personal information to respond to your enquiries, prepare commercial proposals, manage our business relationship with you, and comply with legal obligations. We do not use your personal information for unsolicited marketing without your consent.

3. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with Velocetane Pty Ltd where relevant to a licensed supply arrangement, or with service providers who assist us in operating our business (such as email and form processing services), subject to appropriate confidentiality obligations. We may also disclose information where required by law.

4. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

You have the right to request access to, or correction of, personal information we hold about you. To make such a request, please contact us at info@melacetane.com.

6. Cookies

This website does not currently use tracking or analytics cookies. Standard web server logs may record your IP address and browsing behaviour on this site for security and performance purposes only.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update noted above.

8. Contact Us

For privacy-related enquiries, please contact:

Melacetane Pty Ltd
Level 12, 111 Elizabeth Street, Sydney NSW 2000, Australia
Email: info@melacetane.com

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